Last updated: May 8, 2026
These Terms and Conditions (these “Terms”) form an agreement between Scottsdale Mint LLLP (“we”, “us”, and “our”) and you (“you” and “your”). These Terms govern your access and use of this website (the “Site”). Please review these Terms carefully. By visiting and using the Site, you agree to be bound by these Terms. We may update these Terms from time to time at our discretion, but we will always keep the latest version of these Terms posted on the Site. By using the Site after a new version of these Terms has been posted, you agree to the terms and conditions of such versions of these Terms.
ACCOUNT
You are not required to create an account to access or use the Site, but certain features or functionality may require account creation. If you choose to create an account, you will be required to provide certain information. Your personal information will be treated in accordance with our Privacy Policy available at https://www.scottsdalemint.com/privacy-policy/. You are responsible for maintaining the security of your account and your login credentials, and you will be responsible for any actions taken using your account credentials. You are responsible for ensuring you provide complete and accurate information and keep such information up to date, and you are responsible for any liability or damages arising from false, fraudulent, inaccurate or incomplete information. You are responsible for keeping your own records and making appropriate backups – we will not be responsible for any loss of data in our possession or control. We reserve the right, in our sole discretion, to suspend, restrict, disable, or terminate your account (or any part thereof) at any time and for any reason, with or without notice, including if we believe you have violated these Terms or applicable law. You may also terminate your account at any time by contacting us or through any available account settings. We may delete or deactivate your account information in accordance with our policies and applicable law.
TERMS OF SALE
Orders and Payment
Your order and price are locked in when we confirm the order in writing or electronically. You must pay the agreed price by an accepted payment method within the time period set forth at the time of purchase. You may be subject to taxes and/or duties for your orders from us; please consult your local customs broker for more information on duty and tax rates. You are responsible for paying any such duties and taxes on any orders or deliveries hereunder. You are responsible for any shipping, handling, and insurance charges on your order.
By agreeing to purchase metals from us, or sell us metals through the buy-back program, you warrant that your conduct and purchase or sale is in full compliance with all applicable federal and state laws, including but not limited to the Patriot Act, the Dodd-Frank Wall Street Reform and Consumer Protection Act and federal AML laws, and that you are not utilizing funds or property derived from unlawful or illegal activity. We may, in our sole and absolute discretion, require further documentation and/or authorization from you, such as a telephone confirmation of your order and other information, including, but not limited to, a valid, unexpired, government issued identification card, driver’s license, passport, tax identification number, or an employer identification number for a business. You understand and acknowledge that Scottsdale Mint, in its sole, complete, and absolute discretion, may cancel, delay, refuse to ship, or recall from the shipping carrier any transaction if fraud is suspected without prior notice to you. We also reserve the right to cancel the subject individual sale or purchase, or suspend, deactivate, or delete your account with no prior notice if fraud is suspected. Scottsdale Mint may impose a reasonable hold on payments received for anti-fraud, anti-money laundering, and payment verification purposes. You understand and acknowledge that nScottsdale Mint will fully cooperate with law enforcement authorities to investigate and assist with their prosecution of any violations of law.
Claim Replacement on Lost/Stolen Packages
Once a shipment has been confirmed as delivered by the carrier (FedEx, UPS, or USPS), responsibility for the package transfers to the recipient. If a customer reports that a package is lost, stolen, or was not received, they must notify Scottsdale Mint within 72 hours of the shipment being marked as “delivered” by the carrier.
To have a replacement request considered, the customer must provide the following documentation to Scottsdale Mint:
- A copy of a police report detailing the circumstances surrounding the loss
- Scottsdale Mint’s Claim Statement Form, completed in full
- Any other documentation or evidence of the loss requested by Scottsdale Mint
The replacement claim process will begin only after ALL documents have been submitted and reviewed by Scottsdale Mint. All required documentation must be received within 48 hours of the customer’s initial correspondence. This time line may be extended by Scottsdale Mint at its sole and complete discretion, in writing, to allow for the gathering and submission of additional evidence requested by Scottsdale Mint.
Scottsdale Mint reserves the right to review all submitted documentation and determine, at its sole discretion, whether the information provided is sufficient to approve or deny the claim at any stage of the review process.
Typographical Errors
If Scottsdale Mint mistakenly lists an incorrect price, either in written correspondence or on the Scottsdale Mint website, we reserve the right to refuse or cancel any orders placed for the product listed at the incorrect price, whether or not the order has been confirmed and your credit card or bank charged. If your credit card or bank has already been charged for the purchase and your order is cancelled, we will promptly issue a refund or credit to your credit card or bank account.
Bank Wire Policy
We may offer a discounted price for payment via bank wire. To receive this discount, we require you to make a 5% non-refundable deposit via credit card when submitting the order. This locks in the order price and you will receive wiring instructions after checkout. You must ensure we receive the remaining 95% via wire within 2 business days of sale confirmation. Order shipment will be arranged after receipt and verification of all funds, including all reasonable hold times designated and imposed by Scottsdale Mint. The customer acknowledges, understands, and agrees that The 5% credit card deposit placed at the time of checkout ONLY provides a price lock for the order at that time, and will be applied to the total amount of the order if and only if the wire for remaining 95% of the order is received within the 2 business day time period. The customer further acknowledges, understands, and agrees that if the wire for the remaining 95% of the order associated with the 5% credit card price lock deposit is not received and verified by Scottsdale Mint within the two business day time period, the order will be cancelled by Scottsdale Mint and the 5% price lock deposit paid via credit card will be deemed forfeited by (and therefore not refunded to) the customer Once we receive the wire, you will be notified via email that your order has been funded.
Cryptocurrency Policy
We do offer cryptocurrency-based purchases. For a list of currently accepted cryptocurrencies and general payment instructions for cryptocurrency-based purchases, please see our webpage “How to Buy Silver with Bitcoin” at https://www.scottsdalemint.com/how-to-buy-silver-with-bitcoin/
All cryptocurrency transactions through the Site may require, at our sole discretion, that you verify your identity. This may include providing your date of birth and/or submitting a copy of a government issued passport or other government issued I.D. document. All cryptocurrency transactions with an international (non-U.S.) billing or shipping address require the submission of a government issued passport document. All cryptocurrency transactions greater than $3,000.00 USD in value with a domestic (U.S.) billing and shipping address require the submission of a government issued I.D. document (e.g., driver’s license or passport).
WE RESERVE THE RIGHT TO DENY OR REJECT ANY CRYPTOCURRENCY TRANSACTION IN OUR SOLE AND ABSOLUTE DISCRETION AND FOR ANY REASON, INCLUDING, BUT NOT LIMITED TO, ACTUAL OR SUSPECTED
SUSPICIOUS OR FRAUDULENT ACTIVITY.
When making payments in cryptocurrency, you must ensure that all transaction fees are accounted for, so that, after all fees, we receive the exact amount on your order invoice. YOUR FAILURE TO ACCOUNT FOR CRYPTOCURRENCY TRANSACTION FEES MAY RESULT IN YOUR ORDER BEING REJECTED OR THE NEED TO PAY ANY ADDITIONAL AMOUNT REQUIRED TO MATCH THE EXACT AMOUNT ON YOUR ORDER INVOICE AT THE THEN CURRENT USD RATE PRIOR TO YOUR ORDER BEING ACCEPTED. It is your responsibility to ensure that your payment in cryptocurrency is routed to us using the information provided on the Site. PLEASE VERIFY THE RECIPIENT WALLET INFORMATION TO ENSURE IT MATCHES THE INFORMATION PROVIDED ON THE SITE PRIOR TO COMPLETING ANY CRYPTOCURRENCY PAYMENT – WE ARE NOT RESPONSIBLE FOR ANY PAYMENTS MADE IN ERROR, TO INCORRECT WALLETS, OR TO ANYONE OTHER THAN US. All cryptocurrency-based transaction order invoices must be paid within fifteen (15) minutes of confirmation of the order, otherwise your order may be rejected or the amount to be paid in the applicable cryptocurrency may be subject to change. We are not responsible for any internet or network issues that may delay payment via cryptocurrency or our receipt thereof. Please note that, based on the nature of cryptocurrency payments, it may take up to or more than twenty-four (24) hours to receive your payment confirmation.
We may offer a discounted price for payment via accepted cryptocurrencies.
All cryptocurrency transactions are subject to any then current transaction limitations posted on the Site.
Any amounts paid in cryptocurrency subject to a refund pursuant to these Terms will be issued in the same cryptocurrency that the initial payment was made at the USD rate at the time the refund is issued. Note that, no cryptocurrency refund will be processed until the returned item(s) have been received and verified by us. Any cryptocurrency refunds greater than $3,000.00 USD or to anyone outside of the United States may require that we verify the identity of the recipient of the refund.
Return/Cancellation Policy
Due to the volatile nature of the precious metals market, all prices are locked in at the time an order is confirmed. By placing an order, including online card-not-present transactions, you enter into a legally binding agreement to purchase the products at the confirmed price. Market risk transfers to the customer upon order confirmation, and Scottsdale Mint may rely upon such confirmation to hedge, procure, allocate, manufacture, or otherwise secure inventory. All sales are final. Orders may not be canceled, modified, returned, or refunded except as expressly approved by Scottsdale Mint in its sole discretion. Precious metals transactions are commodities-based agreements, and fluctuations in market value do not affect the customer’s obligation to complete the purchase.
Refusal of delivery, shipment rejection, failure to accept a package, payment disputes, credit card chargebacks, ACH reversals, wire recalls, cryptocurrency disputes, or any other payment reversal shall not relieve the customer of any contractual obligations and may constitute a breach of contract. The customer remains liable for all resulting market losses, restocking fees, administrative expenses, collection costs, attorneys’ fees, court costs, and any other damages permitted by applicable law.
Claims for damaged, missing, or incorrect items must be reported to Scottsdale Mint within forty-eight (48) hours of confirmed delivery. Failure to provide notice within that timeframe shall constitute acceptance of the order as delivered.
Any return or exchange requires Scottsdale Mint’s prior written authorization. Unauthorized returns may be refused, returned to sender at the customer’s sole expense and risk, or conditionally accepted solely at Scottsdale Mint’s discretion. Acceptance of an unauthorized return shall not constitute a cancellation, rescission, waiver, settlement, or release of any obligation owed by the customer.
For any approved or accepted return, Scottsdale Mint reserves the right to assess a restocking fee equal to the greater of fifty dollars ($50) or twenty percent (20%) of the order total, together with any applicable market loss and all associated shipping, insurance, payment processing, administrative, storage, collection, legal, and other costs incurred by Scottsdale Mint. The customer shall remain liable for any market loss incurred between the original transaction price and the liquidation, replacement, or current market value of the returned products.
Scottsdale Mint reserves the right to liquidate, hedge, resell, allocate, or otherwise dispose of returned products in a commercially reasonable manner to mitigate damages. Any market gain, appreciation, profit, or increase in value associated with returned products shall remain the sole property of Scottsdale Mint.
Scottsdale Mint reserves the right to cancel any order prior to shipment in its sole discretion. In such event, Scottsdale Mint’s sole liability shall be limited to refunding the amount actually received for the canceled order.
Buy Back Terms
All buyback transactions are final once your price is locked and you have received written or electronic confirmation. You are required to ship all bullion within 5 business days of the agreement date. Packages must be received by our vault no later than 10 business days following the agreement date. You are responsible for all costs associated with shipping and insuring your metals to us, unless you elect for Scottsdale Mint to ship and insure your package at your expense which will be included within your service quote.
You must follow the packaging guidelines set out below when packaging your metals and bullion for shipment to us. Additional packing guidelines are available by request. IMPORTANT: The Scottsdale Mint and its Insurer are not responsible for items lost or damaged during shipment as a result of non-compliance to these instructions.
All materials received are subject to inspection and verification upon arrival. If the metals received differ from the description provided at the time of the quote, including but not limited to differences in weight, purity, condition, or authenticity, we reserve the right to (i) adjust the quoted price to reflect the actual materials received, or (ii) reject the shipment and return the metals to you at your expense. Any adjusted pricing will be communicated to you for acceptance prior to finalizing the transaction.
Packaging Guidelines for Seling to Us
- Appropriately prepare your coins, bars, and rounds: Coins are best shipped in their Mint tubes, with the caps taped down to prevent them from opening. Partial tubes should be stuffed with tissue paper to prevent the coins from moving during shipment. Coins/bars in large sheets should be packaged flat or rolled, not folded, and then bubble wrapped. Never ship coins loose. Bars are best shipped in their Mint packaging and individually wrapped with paper (avoid bubble wrap) to prevent chafing. Bars without mint packaging should be placed in a plastic bag, and then individually wrapped with paper or bubble wrap if under 10 oz in size.
- Double box all items: Use a small box that will fit your prepared items securely, while not leaving a large amount of void space. Fill the remaining space with paper packaging material. Make sure that your prepared items are tightly packed in the box. Next, pack this small box inside a larger box and fill any void space tightly with paper. Use a shipping service such as UPS with full insurance to ship your bullion. You also have the option to receive prepaid labels provided by us (at your expense).
You are responsible for: (i) properly packing and insuring your products; (ii) any damage or loss in transit; (iii) any shipping and insurance charges, and any applicable taxes, duties, or similar charges; (iv) ensuring your products are as described in the applicable order in terms of quantity, volume, purity, etc. We will review your shipment reasonably promptly after delivery to us, and may withhold payment until we have confirmed that all items and characteristics are as agreed to in the order.
Gift Policy
We are committed to ensuring the security and integrity of all transactions conducted through our platform. To comply with anti-money laundering (AML) laws and protect our customers and business, we have implemented specific policies regarding “gift” transactions on the Site. A “gift” transaction may be identified when the billing address provided by the customer differs from the shipping address. This policy is designed to flag and review such transactions to prevent fraudulent activities and ensure compliance with AML regulations.
To maintain compliance and safeguard our operations, we have established the following limits for gift transactions: Transaction Amount must be less than $250. For transactions where the billing and shipping addresses do not match and the amount is $250 or higher, an alert or notification may appear.
Our compliance team regularly reviews flagged transactions to ensure adherence to AML laws and internal policies. If a transaction is flagged, it may be subject to additional verification processes. Customers may be contacted for further information to complete the “gift” transaction. We reserve the right, in our sole and absolute discretion, to refuse or cancel any transaction, including “gift” transactions, for any reason or for no reason, regardless of payment method or price confirmation, including without limitation, for orders we deem questionable, suspicious, or to be a significant risk, when the confirmed price is incorrect, and/or when we do not receive payment within the allotted time frames. In the event we cancel an order, we will notify you of the cancellation.
For any questions or concerns regarding our gift policy, or to seek further assistance, please contact us at the email address info@scottsdalemint.com.
CONTENT AND OWNERSHIP
“Content” means all information, data, text, software, music, sound, photographs, graphics, video, messages, trademarks, or other material or content that are displayed, used, or otherwise incorporated into the Site. The Site and all Content is owned by us or our third-party licensors. Nothing contained on the Site should be construed as granting any license or right to use any of the Content without our written permission. Subject to your continued compliance with these Terms, we hereby grant you a personal, non-exclusive, revocable, non-transferable and non-sublicensable license to access the Site for your personal, non-commercial use.
RESTRICTIONS
You will not: (i) remove any trademark or copyright notices contained in the Site or Content; (ii) reproduce, modify, publish, distribute, transmit, disseminate, transfer, license, sell, lease, create derivative works based upon, or in any way commercially exploit the Site or Content; (iii) use manual or automated means to trawl, mine, scrape, frame, or mirror the Site or Content; (iv) disassemble, decompile or reverse engineer the Site or Content; (v) attempt to hack, defeat, or overcome any encryption technology or security measures regarding the Site or our other systems or those of any third party, or gain any unauthorized access to any systems or accounts; (vi) interfere with or disrupt the operation of the Site or any other systems; (vii) violate any applicable local, state, national or international law; (viii) post or transmit any Content that is unlawful, defamatory, abusive, harassing, threatening, obscene, fraudulent or otherwise inappropriate or infringes any intellectual property or privacy rights of any person; (ix) send unsolicited advertisements through the Site; (x) use the Site in a way that will adversely affect us or reflect negatively on us, any of our goodwill, name or reputation; or (xi) provide any false or misleading information or any information that you do not have the right to provide. We reserve the right to investigate and take appropriate action in response to violations of these restrictions, including suspending or terminating access to the Site, and pursuing any remedies available at law or in equity.
THIRD PARTIES
The Site may contain links to websites owned or operated by third parties, and may feature or advertise third-party offerings. We do not control or endorse such websites or offerings and we are not responsible for their content, nor are we responsible for the accuracy or reliability of any information, data, opinions, advice, or statements contained within such websites or offerings or otherwise provided by third parties. Any views expressed by any third parties are the views of the applicable author and do not necessarily align with our views. We have no control over, and are not responsible for, your interactions with any third parties. Any transactions agreed upon between you and such third parties are agreements between you and the applicable third party, and we are not party to any such transactions or agreements unless otherwise expressly stated. You are solely responsible for your interactions with any third parties and for reviewing the terms and conditions associated with any such interactions.
INVESTMENT RISKS
All investments involve risk. The values of precious metals, bullion, and collectible items may fluctuate unpredictably. We do not provide financial or investment advice, and you should consult a financial or investment professional regarding your investment activities. Any blogs, analysis, reports, or other content we publish on the Site or in our communications are opinions for informational purposes only and should not be taken as professional investment advice or relied upon for investment decisions. YOU ARE SOLELY RESPONSIBLE FOR YOUR DECISION OF WHETHER, HOW MUCH, AND HOW TO INVEST IN OUR PRODUCTS OR OTHERWISE, AND WE WILL HAVE NO RESPONSIBILITY FOR ANY MARKET LOSSES OR OTHER CONSEQUENCES OF YOUR INVESTMENTS OR PURCHASES.
DISCLAIMERS
YOUR USE OF THE SITE AND CONTENT IS AT YOUR SOLE RISK AND THE SITE AND CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE DISCLAIM ALL WARRANTIES OF ANY KIND RELATED TO THE SITE AND CONTENT, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, OR THAT USE OF THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE. WE ARE NOT RESPONSIBLE FOR ANY INJURY OR DAMAGE TO ANY COMPUTER RESULTING FROM ACCESS TO THE SITE, OR FOR ANY ISSUES ARISING FROM THE CORRUPTION OR UNAVAILABILITY OF ANY NETWORK. UNDER NO CIRCUMSTANCES SHALL WE BE RESPONSIBLE FOR ANY LOSS OR DAMAGE, INCLUDING PERSONAL INJURY OR DEATH, RESULTING FROM USE OF THE SITE, CONTENT, OR FROM THE CONDUCT OF ANY USERS OF THE SITE OR OTHER THIRD PARTIES. SOME STATES DO NOT ALLOW CERTAIN DISCLAIMERS OR LIMITATIONS ON WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
LIMITATION OF LIABILITY
TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR DATA (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM THE USE OF OR THE INABILITY TO USE THE SITE, UNDER ANY LEGAL THEORY WHATSOEVER (INCLUDING, WITHOUT LIMITATION, TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE). TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, WE WILL NOT BE LIABLE TO YOU FOR AN AGGREGATE AMOUNT EXCEEDING THE GREATER OF $25 USD OR THE AMOUNTS PAID BY YOU TO US IN THE PAST THREE MONTHS (IF ANY). SOME STATES DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY FOR DAMAGES, SO THE ABOVE MAY NOT APPLY TO YOU.
RELEASE AND INDEMNITY
You will release, defend, indemnify, and hold us, our past, present, and future affiliates, licensors, licensees, marketing partners, and suppliers, together with their respective officers, directors, employees, and agents, harmless from and against any damages, losses, claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from your use of the Site, your purchase or sale of any products hereunder, your violation of these Terms, or any claims arising from transactions or relationships between you and other users or third parties. We may opt to defend such claims at our sole discretion, in which case you will indemnify us for the costs of such defense. California residents hereby waive California Civil Code Section 1542, which states: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release, and that if known by him or her would have materially affected his or her settlement with the debtor or released party.”
SUSPENSION AND TERMINATION
We reserve the right to modify or discontinue the Site at any time, with or without notice. We may suspend your account if (a) we suspect that there has been any misuse of the Site or breach of these Terms; (b) you fail to pay any amounts due to us when due; or (c) we otherwise determine in good faith that such a suspension is necessary to protect the integrity and security of the Site or any related networks or systems.
Your right to use the Site and Content will automatically terminate if you breach these Terms. Termination will not relieve either party from any obligations incurred or arising prior to such termination, and those sections of these Terms which are by their nature intended to survive termination (including, without limitation, the disclaimers, limitation of liability, indemnity, and general clauses) shall survive.
GENERAL
If any provision of these Terms is determined to be void or unenforceable in whole or in part, the remaining provisions of these Terms shall not be affected thereby and shall remain in force and effect.
We will not be responsible or liable for any delays or failures to perform due to causes beyond our reasonable control, which may include natural disasters, terrorist attacks, criminal activity, failure of internet or communications networks, health emergencies including pandemics or similar serious outbreaks of disease, or other force majeure events.
These Terms are governed by and will be construed in accordance with the laws of the State of Wyoming without regard to the conflicts of laws provisions thereof, and the parties agree to the exclusive jurisdiction of the state and federal courts in Wyoming, in resolving any disputes arising in connection with these Terms or the Sites or Content. The 1980 U.N. Convention on contracts for the international sale of goods will not apply to any transactions entered into hereunder.
These Terms and any policies referenced herein constitute the entire agreement between the parties regarding the subject matter thereof and supersede any prior or contemporaneous agreements with regards to such subject matter. A party’s failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision.
CONTACT
If you have any questions or comments regarding these Terms, please contact us at info@scottsdalemint.com.
Crypto Related AML-KYC Payment Transaction Policy
Last Updated: May 2026
The latest IRS announcement related to – R-2024-12 issued Jan. 16, 2024
Treasury and IRS announce that businesses do not have to report certain transactions involving digital assets until regulations are issued. No further announcement related to this specific crypto currency regulation has been made. REQUIRED by FinCEN
Crypto Currency has been placed under the FinCEN Funds Transfer Rule, also known as the Travel Rule, which requires financial institutions to collect and retain information on transfers over $3,000. Compliance with the FinCEN Funds Transfer Rule requires the following information to be collected and retained.
- The name of the transmitter
- The account number of the transmitter, if used, (Digital Wallet info)
- The address of the transmitter
- The amount of the transmittal order,
- The execution date of the transmittal order
- The identity of the recipient’s financial institution